Hi Monica,

I just wanted to let you know that I really appreciate all that you’ve done for me these past months.  You were on top of everything and helped me every step of the way. I went into this process knowing very little, and was somewhat nervous about the whole thing, but you made it an easier adventure than I had predicted. I am very pleased to have met you and when I or an acquaintance needs assistance in the future I will refer you without a doubt.

-Don, Thornton